Services

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Services 〰️

UX Strategy


A plan of action designed to reach an improved future state of the organization's user experience over an established period of time. Scopes for a UX strategy can range to cover a single product, service, or feature; multiple products and services; or entire organizations.

Product Design


Imagining, creating, and iterating products that solve users' problems and address business-specific needs in a given market.

User Experience Design


Create products that provide meaningful and relevant experiences to users. UX design involves the design of the entire process of acquiring and integrating the product, including aspects of branding, design, usability, and function.

UX Research & Usability Testing


Understanding user behaviors, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.

FAQ

  • While some basic understanding of the design process is helpful, it is not required to start a project. I have experience guiding a variety of clients ranging from start-ups to enterprises.

    My approach for this project is to work collaboratively, to help ensure we are aligned every step of the way.

  • 1. Define the problem

    2. Conduct research

    3. Brainstorm and conceptualize

    4. Create a prototype

    5. Handoff

    6. Iterate - user needs change with changing technologies and social climate. This gives us an opportunity to constantly improve products to better serve our client

  • A project varies based on your specific needs.

    Final deliverables can include sitemaps, wireframes, ideation documentation, style tiles, mock-ups, interactive prototypes, or research reports.

  • UX Design for your business will help identify your users, understand their needs and problems and hence allow you to define better solutions to address their problems. The end result is enhanced customer satisfaction and increased loyalty, and both of these are incredibly important for your business.

  • Project payments are split up into three payments:

    50% - To begin the project

    45% - At the halfway milestone

    5% - For final deliverables handoff

Get in touch.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

Please email hello@mintkongphat and include the following details


  • Your name

  • Preferred pronouns

  • A description of what you are looking to design

  • Your business’s website (if applicable)

  • For All Project Inquiries - Please note that projects begin at $5,000. Only educational and non-profit can be exempt from this.